Gmail, google groups need to become more user friendy!!

Can google get it more user-friendly???

Could they maybe talk with yahoo or amazon or airline companies to see how they make it more possible for people to recover accounts?

Very very difficult. I thought that I put in the right email when they asked for originating email for the gmail. It seemed so, the system remembered me. I got into my old version of this blog --with but one post.

Anyway, it still allowed no access for my gmail accounts.

This makes for problems beyond gmail.
It is impossible to join google groups.
Again, why can't they make friends among the competition over at yahoo, who make it a LOT MORE EASIER to access their yahoo group counterparts to google groups.